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How batijitu Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet connections, process transactions through DANA, OVO, and GoPay, and keep your account secure.

Account data protectedDANA, OVO, GoPay wallet privacyData access on requestNo third-party sellingCookie controls available

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our support team can walk you through each step. You can reach us through live chat inside the account dashboard, via email, or through our help form. We aim to respond to data requests within a reasonable period; complex requests involving payment records from DANA, OVO, or GoPay transactions may take a little longer to process.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Our support team handles data access requests, wallet record queries and account privacy concerns directly.

Email Support

Send your data request to our support email. Include your registered account name and the specific data or wallet transaction records you are asking about.

Help Form

Use the in-site help form to submit a formal data request. Select the privacy category so your request routes to the right team without delay.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply a layered approach to data security — encryption at rest, secure HTTPS connections for every session, and access controls that limit which internal systems can read your account details. Your DANA, OVO, and GoPay wallet references are stored in tokenised form so that raw wallet numbers are not exposed in our logs. Cookie use is limited to session management and basic analytics; we do not drop advertising or tracking cookies from unaffiliated networks. You can update your data preferences or request a copy of your stored data at any point via the account settings page.

Encrypted Storage Account details and payment wallet references are encrypted at rest. Only the systems that need them for transaction processing can read them — not marketing or analytics tools.

Cookie Controls Session cookies keep your mobile login continuous across pages. You can clear or block these from your browser settings; doing so will require you to log in again on your next visit.

Data Retention We hold transaction records for as long as local legal obligations require. Once that period ends, records are deleted. You can ask us what retention period applies to your account region.

Access and Correction You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Contact us through live chat or email.

Data We Hold and Why We Hold It

batijitu Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details, and account credentials when you register. When you link a payment method — whether that's DANA, OVO, or GoPay — we store the wallet reference and transaction records needed to process deposits and withdrawals. We do not store your full

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wallet PIN or password. Device identifiers and session logs are kept to detect irregular login patterns and protect your account from unauthorised access. Players in Denpasar and across Indonesia who access the lobby via mobile browser will have session cookies stored for continuity — these can
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be cleared from your browser settings at any time. We may share data with payment processors only to the extent required to complete a transaction. We do not sell your data to advertisers or unrelated third parties. Retention periods depend on regulatory requirements applicable in your
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region; where local law requires us to hold records, we comply with that period and delete data once the obligation lapses. Availability of this service depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at batijitu

These are the questions we hear most often about account data, wallet privacy, and how to manage your personal information with us. If your question is not here, live chat is the fastest path to a direct answer.

We collect your name, email, phone number, and the wallet references you link — DANA, OVO, or GoPay. We also log device identifiers and session activity to secure your login.

We share wallet references only with the payment processor needed to complete your transaction. We do not sell or pass your wallet data to advertisers or unrelated third parties.

Retention depends on the legal obligations that apply in your region. Once that obligation lapses, we delete the records. You can ask our support team what period applies to your account.

Yes. Submit a data access request through live chat, email, or the help form in your account dashboard. Include your registered account name so we can locate your records quickly.

Contact us via live chat or email with a deletion request. Where no legal retention obligation prevents it, we will remove your account and associated data within a reasonable period.

We use session cookies for login continuity and basic site analytics. We do not drop third-party advertising cookies. You can clear or block cookies from your mobile browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How batijitu Handles Your Personal Data

How to Reach Us About Your Data

Live Chat

Email Support

Help Form

Data Handling, Cookies and Account Security

Common Questions About Your Privacy at batijitu

01 What personal data does batijitu collect when I open an account?

02 Does batijitu share my DANA or OVO wallet details with third parties?

03 How long does batijitu keep my account and transaction data?

04 Can I request a copy of the data batijitu holds on me?

05 How do I ask batijitu to delete my personal data?

06 What cookies does batijitu use and can I turn them off?

Privacy Policy

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